FAQ

Accounts & Billing

• How to Reset/Update your Account Password
• How much is it? / Where is it available?
• Which payment methods are accepted?
• What happens if I upgrade during my plan?
• What happens if I downgrade during my plan?
• How many credits do I have during the Free Trial?

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Content & Licensing

• What rights do I have for the loops and samples I download from Sounds.com?
• If I cancel, do I lose my sounds?
• I’ve come across some questionable content. How can I let you know about this?
• How regularly do you add sounds to your library?

Using Sounds.com

• Some of my Downloaded Sounds are Missing from Komplete Kontrol / Maschine 2 Browser or Projects
• How to Edit & Delete a User Collection
• How to Create a User Collection
• How are credits used on Sounds.com?
• How do I save and download sounds?
• Why can't I download a whole release?

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